Who we are

The Mawson’s Huts Foundation (MHF) ABN 78 077 696 649 is a not for profit charity established in 1996 to conserve the historic hurts in East Antarctica which were used for two years by the great Australian Polar explorer Dr Douglas Mawson. MHF also built and operates the Mawson’s Huts Replica Museum in Hobart and stages the Australian Antarctic Festival held every two years in Hobart.

These operations place MHF in contact with tens of thousands of individuals each year and as a people business we care very much about their privacy.

Our website address is: https://www.mawsons-huts.org.au.

What information we collect

MHF collects personal information in the normal course of providing services for our customers. These include:

• Accepting customer orders
• Processing memberships
• Processing online purchases and payments
• Registering an online account
• Processing credit card purchases
• Processing cheque purchases
• Issuing tax invoices
• Issuing tax receipts
• Accepting gift voucher purchases
• Processing cash refunds

Under these circumstances, individuals and organisations provide us with personal information such as their name, address, phone number, credit card details, and email particulars, etc.

We also collect the following information that you may be unaware of:

• the name of the domain from which you access the internet;
• the date and time you access our site;
• and the internet address of the website from which you linked directly to our

Storage

This information is stored in secure databases and will be used only for its intended purpose, or directly related purpose, as stated on the pages or forms where you submit it. It will not be added to a mailing list, unless this is the purpose for which you have provided the information. The information you provide will not be used for any other purpose without your consent.

Certain personal information may be required eg. email address, billing address and name to provide a service or product to you. This information may also be used to inform you of additional related products and services which may interest you. Anyone can elect not to receive such information.

Anyone signing up for our newsletter The Blizzard will be added to the appropriate electronic mailing list. Should individuals no longer wish to receive e-newsletters or other promotional material, participate in market research or receive other types of communication from MHF, they should request to have their details removed by emailing info@mawsons-huts.org.au.

Security

MHF understands the importance of your information which we treat as strictly confidential.

It has implemented various electronic, physical and managerial procedures in an effort to protect unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information.

These procedures are reviewed on a regular basis.

Your Rights

MHF is seeking information from you to allow us to improve the level of service to you and you have the right to either refuse to provide details about yourself or remain anonymous. However, some of our services can only be provided if we have certain information.

If you are not completely satisfied with anything set out in this Policy please let MHF know and you can either query this practice or lodge a complaint via info@mawsons-huts.org.au.

All such enquiries or complaints will be handled with impartiality and discretion.

How long we retain your data

If you leave a comment, that and its metadata are retained indefinitely. This is necessary so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Complaints and contact

If any individual has any queries, complaints or suggestions about MHF’s policy he/she should immediately email info@mawsons-huts.org.au.

Changes to our Policy

MHF reserves the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. You are encouraged to check this policy regularly for any modifications or updates. Your continued use of our Services after any changes have been posted on our websites indicates your acceptance of those changes.